Refund Policy

Refund Policy

All customers will be entitled to a refund if : You receive the wrong order. The item received is not as described. If you have any query please do not hesitate to contact us :

By phone number: 01224 632100/639000

By email:

Yours Sincerely
The Management

Online Ordering

Dear customer,

When paying Online through Wordplay for your order please wait till you get redirected to the Blue Elephant website. If you close/refresh the browser prior to that then the order will not be completed & Blue Elephant Management will not be responsible for that.

If you don't receive any order confirmation in your email within 5 mins of placing the order then please contact us immediately & you will still be eligible for 15% discount on your order.

Thanks for your co-operation
Blue Elephant Management