All customers will be entitled to a refund if : You receive the wrong order. The item received is not as described. If you have any query please do not hesitate to contact us :
By phone number: 01224 632100/639000
By email: firstname.lastname@example.orgYours Sincerely
When paying Online through Wordplay for your order please wait till you get redirected to the Blue Elephant website. If you close/refresh the browser prior to that then the order will not be completed & Blue Elephant Management will not be responsible for that.
If you don't receive any order confirmation in your email within 5 mins of placing the order then please contact us immediately & you will still be eligible for 15% discount on your order.Thanks for your co-operation