Refund Policy

Refund Policy

All customers will be entitled to a refund if : You receive the wrong order. The item received is not as described. If you have any query please do not hesitate to contact us :

By phone number: 01224 632100/639000

By email: theblueelephantaberdeen@gmail.com

Yours Sincerely
The Management


Online Ordering

Dear customer,


When paying Online through Wordplay for your order please wait till you get redirected to the Blue Elephant website. If you close/refresh the browser prior to that then the order will not be completed & Blue Elephant Management will not be responsible for that.

If you don't receive any order confirmation in your email within 5 mins of placing the order then please contact us immediately & you will still be eligible for 15% discount on your order.

Thanks for your co-operation
Blue Elephant Management